At Thermal Frontier, customer support isn’t an afterthought — it’s the foundation of everything we do. We understand that investing in wellness equipment like saunas and recovery solutions is a big decision, and our team is here to guide you with honesty, clarity, and care. From pre-purchase questions to delivery updates and post-purchase support, we’re committed to making your experience seamless and stress-free. When you reach out, you’re speaking with real people who are dedicated to your satisfaction, your comfort, and your long-term wellness goals. Your success is our priority.

Contact Us Below


We’re here to help every step of the way. Whether you have questions about our products, need help with an order, or want expert guidance before making a purchase, the Thermal Frontier team is ready to assist you.

Phone: 563-949-5775

Email: support@thermalfrontier.com

Address:

Thermal Frontier

6701 Corporate Dr, Ste R

Johnston, IA 50131

United States

Business Hours:

Monday – Friday

9:00 AM – 5:00 PM (CST)

We strive to respond to all inquiries within 1 business day.